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Director of Risk Management

Birmingham, AL 35243

Employment Type: Direct Hire Industry: Management/Operations Job Number: TSJN00001

Job Description

Director of Risk Management-Claims Management -Workers Compensation Case Management

Automation Personnel Services is looking for a Director of Risk Management to work in our Corporate Office in Birmingham, Alabama.
This key role coordinates the continued development and administration of the Worker s Compensation program for approximately 7, 500 employees.

Be a part of our outstanding Leadership Team!
With over $180 million in annual revenue, Automation Personnel Services consistently ranks in the top 1 percent of staffing firms in the U.S. And ranks #17 among the largest staffing firms in the U.S. Automation Personnel Services was recognized as Best of Staffing Client Satisfaction consecutively each year from 2016 through 2019 as well as Best of Staffing Talent Satisfaction 2019 and received the Safety Standard of Excellence Award.

Established in 1990, Automation Personnel Services, Inc. Specializes in providing light industrial employees to a variety of customers such as warehousing, manufacturing, assembly and production lines.

Automation Personnel Services has 40 offices throughout the United States. Learn more about us at

Required Skills:

  • Proven leader with an executive presence, polished and well developed written and oral communication skills. Must be familiar with Windows 10 and be proficient in Excel and Word.
  • Extraordinary negotiation skills. Work with claims adjusters and outside legal counsel to minimize claim costs. 
  • Leads change and fosters collaboration. Must have a consultative service and sales attitude in working with a variety of branches and their client s businesses.
  • Strong quantitative, analytical, organizational and financial management skills. Evaluate overall effectiveness of company risk management programs as compared to national and industry standards.
  • Knowledge and experience with captive insurance management, risk management, insurance industry practices, and claims management.
  • Apprise and consult with senior management regarding risk management activities, changes in loss reserves and trends, potential loss exposures, coverage concerns, and complex/high exposure claims; 
  • Understand and can explain complex insurance issues. Ability to communicate effectively with internal and external customers (senior and regional management, auditors, insurance brokers, insurance carriers, and branch clients)
  • Ability to meet deadlines, prioritize, react quickly, and handle highly charged situations. Ability to work independently, set goals, and achieve results. 
  • Plan, organize, administer and supervise all aspects of the Company s Workers Compensation Program, including, but not limited to claims processing/handling to ensure a timely and cost-effective resolution, legal representation management, settlement strategies, program-level loss control strategies, internal and external communication practices.
  • Direct and manage the activities of captive insurance company and Third-Party Administrator.
  • Communicate with physicians, attorneys, associates and management teams; develop and coordinate return-to-work/transitional duty plans.
  • Identify, evaluate and assess probability and severity of losses; develop, implement, and monitor Company-wide cost containment strategies to prevent and minimize losses.



  • Bachelor's degree in Business, Risk Management or equivalent insurance work experience.
  • 5 years of experience in operational risk management.
  • 10 years of Workers Compensation claims experience 
  • Multi-state, employer-based claims management, and third-party administrator experience a plus
  • Must be able to travel
  • OSHA certification is a plus


Excellent Benefits package includes:
Paid vacation, holiday and sick time
Generous insurance package
o Health
o Dental
o Vision
o Disability
o Life
401k with matching funds

For consideration, please submit an updated resume and cover letter to:

Automation Personnel Services is an Equal Opportunity Employer

We are an Equal Opportunity Employer and follow all Federal and State employment laws. Engineering and Technical Positions at

Additional Information

Automation Technical Services is an EEOC compliant employer and follows all applicable Federal and State employment laws. APSTechnicalServices Additional Jobs at

Meet Your Recruiter

John Nordness

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